Contact Us
If you need assistance regarding the content published on Pokie Spins at pokiespins-aussie.com, you may contact our editorial and support team using the form below. Please provide your name, a valid e-mail address or messenger contact, and a clear description of your question or concern so that we can review your request efficiently and respond in a targeted manner.
We generally aim to reply to all contact form enquiries within one (1) business day. Response times may be longer during weekends, public holidays in Australia, or periods of high inquiry volume. For matters relating to this review site only (for example: feedback on articles, requests to correct information, or questions about how we rate gambling sites), you may also write to us at [email protected] or our primary support address [email protected].
Important notice for Australian users: Pokie Spins is an independent informational review resource and does not operate the Pokie Spins gambling platform, does not provide gambling services, and cannot access or manage player accounts, payments, or withdrawals. The brand Pokie Spins, as promoted by third-party operators, has been cited in Australian Communications and Media Authority (ACMA) publications as an illegal interactive gambling service under the Interactive Gambling Act 2001 (Cth). If you wish to make a complaint about an offshore gambling site or an illegal interactive gambling service targeting Australians, you should lodge a complaint directly with ACMA using the official step-by-step guide at acma.gov.au or contact a relevant Australian consumer protection body. We cannot forward complaints to ACMA on your behalf.
Scope of contact and limitations:
- The contact form on this page is intended exclusively for:
- questions or feedback about reviews and articles published on Pokie Spins at pokiespins-aussie.com;
- requests to update, correct, or clarify information appearing on this review site;
- media, collaboration, and general information enquiries addressed to our editorial team.
- We are not able to:
- verify, process, or expedite deposits, withdrawals, bonuses, or payouts at any online casino, including the Pokie Spins gambling site;
- provide legal advice or personalised financial, tax, or gambling counselling;
- intervene in individual disputes between you and any gambling operator or payment provider.
- For responsible gambling support, please contact Australian services such as:
- Gambling Help Online (24/7 counselling and support);
- your state or territory gambling help line, financial counselling, or legal aid services.
Data and privacy information: When you submit this contact form, we will process the personal information you provide (such as your e-mail address and the content of your message) solely for the purpose of responding to your enquiry and managing our legitimate interest in improving the information presented on Pokie Spins. Do not include sensitive personal information, financial data, passwords, or identity documents. We use technical measures such as SSL/TLS encryption on pokiespins-aussie.com; however, as the site is operated from an offshore environment and is not subject to Australian Privacy Principles or GDPR by default, you should carefully consider what information you choose to share. By submitting the form you confirm that:
- you are at least 18 years of age and located in a jurisdiction where viewing online gambling information is lawful;
- the information you provide is accurate to the best of your knowledge and does not infringe the rights of third parties;
- you understand that our reply will be limited to informational and editorial matters relating to this review site and will not constitute legal, financial, or gambling advice.
Regulatory and jurisdictional note (Australia): Pokie Spins is an informational resource only. We emphasise that many offshore gambling services targeting Australian residents, including services associated with the Pokie Spins brand, have been the subject of ACMA blocking requests between 2020 and 2026 for offering illegal interactive gambling services. Accessing or using such services may breach Australian law and can expose you to increased risks, including non-payment of winnings and limited dispute resolution options. If you have a complaint about an illegal interactive gambling website, contact ACMA directly or seek independent legal advice. Our team cannot validate licensing claims (including Curacao licence references such as Antillephone N.V. 8048/JAZ) and cannot confirm the regulatory status of any specific operator.